Some Industry and Working background for Business Link advisors

David has operational and strategic experience of the Hospitality, Tourism and Leisure industries through working for key companies over the past 40 years. He has worked at MD level for companies employing more than 200 but equally has worked with SME’s with 2 to 250 employees and is SFEDI accredited. David has carried out over 300 assignments for Norfolk Firms.

 

Strategic and operational experience

Restaurants 

Founding team member of Beefeater, Harvesters, Wheelers Fish Restaurants, The Belvedere Holland Park, Fisherman’s Wharf Ltd, J Lyons, and THF.

Hotels 

THF, Pennant Hotels, Norwich Sport Village.

Leisure

Norwich Sport Village, Club Intersport.

Pubs

Whitbread’s, Courage and Grand Metropolitan.

Tourism

Asia Heritage Hotels, Norwich Area Tourism Association.

Mentoring, training and education

Experience having been Chief Executive of 2 Hospitality Professional Associations – the HCIMA (Hotel and Catering International Management Association) and BAHA (British Association of Hospitality Accountants).

 In 2002 David set up the hospitality.biz, a consultancy to help this industry recruit and retain, while engendering productivity through people and processes.

Sample hospitality.biz activities

Productivity

David is a "Profit through Productivity" mentor. He was tasked to help an accommodation provider who has limited capital.

He provided them with access to 3 new income streams without their need to invest.  An Internet facility, a credit card real-time money exchange system and a gym club.

Training and CPD management

Here a pub company had only a limited budget, so David used the budget alongside Business Link and LSC and RDA services to increase the range of training. The addition budget gave monies to install better selection and Career Development planning for the company.

Mentoring

David works with a few selected clients on their individual operational problems.  Like an entrepreneur with poor PR, marketing and presentational skills; a MD who wants to meet clients and focus on issues that effect his business.


 

  
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